Carefree Spas Service Request Form

Complete the blanks in yellow below. It is useful to provide other information to fix your spa.  Click on the submit button at the bottom of the page when you are finished.  Within the next business day, you will receive a call between the hours of 9am-4pm, Monday-Friday to schedule service. See our Service page for sample services and related fees.

 
Your Name  
Street Address  
City   ST     ZIP 
Dispatch Area  
Home Phone  (Area Code)  Number
Work/Cell Phone  (Area Code)   Number   ext. This is my number.
E-mail Address  
Select any or all of the faults described here that apply to the spa problem you are experiencing
Spa cycles, but controls are erratic Spa's air blower does not work
Spa cycles, but controls do not work Spa's display reads:  FLO "flashing"
Spa cycles, but does not heat Spa's display reads:  FLO 1
Spa jets or jet pumps do not work Spa's display reads:  FLO 2
Spa has no power Spa's display reads:  OH
Spa trips breaker/can't reset Spa's display reads:  SN1 or SN3
Spa is losing water rapidly over 2"/day Spa's display reads:  --- , no functions
Spa is losing water very slowly I have other problems not described here
Service Requested?   Other 
Spa Brand?        Other 

Under Warranty?

 

Have we serviced your spa before?

Yes   No   If yes, when serviced?  

Dealer Purchased From?

 

Purchase/Delivery Date?

   MM/DD/YEAR
Spa Serial #?   Located Within Equipment Compartment of Spa
Access To Yard/Spa?   

*If you are not home for the repair, access must be guaranteed. If you have dogs they should be contained.

Sanitizer Type  
Is your breaker box? Inside Outside
Payment Method
  Products to purchase that we may bring on our service visit?  Check all boxes that apply:
 
Test Strips 5# Bromine Tablets Spazazz Fragrance Nature 2 Cartridge Cover Lift
Chlorine New Filter(s) Headrests/Pillows AquaFinesse Spa Kit Spa Cover
  Additional comments, details, products you would like us to bring, special instructions or directions to job, including major cross streets:
 
  For sales inquiries, service questions or Carefree's retail store, please contact us.
  For information about Carefree's Service Department and rates, click here.